Our customer support comprises the Network Automation Support Centre, trouble ticket system and 24/7 help desk.
Network Automation Support Centre is our on-line information and download service where all relevant documentation and software can be accessed and downloaded.
Registration and tracking of support issues are managed via the trouble ticket system.
Our technical assistance helpdesk is available 24/7 providing access to qualified personnel.
The support services are provided to our customers in accordance with terms and conditions of the service level agreement (SLA).
